Terms and Policy
Terms of Agreement
Article 1 (Purpose) This agreement aims to stipulate the rights, obligations, and responsibilities of the cyber mall ("Mall") and users in utilizing the internet-related services ("Services") provided by the business company (e-commerce operator). "This agreement is also applicable to electronic commerce using PC communication, wireless, and other methods, as long as it does not contradict its nature." Article 2 (Definitions) "Mall" refers to a virtual business place established by the business company to provide goods or services ("Goods, etc.") to users through the use of computer and information communication facilities. It is also used to refer to the operator of the cyber mall. "User" refers to both members and non-members who access the "Mall" and receive the services provided by the "Mall" in accordance with this agreement. 'Member' refers to an individual who has registered with the "Mall" and is eligible to continuously use the services provided by the "Mall." 'Non-member' refers to an individual who uses the services provided by the "Mall" without registering as a member. Article 3 (Specification, Explanation, and Amendment of Agreement) The "Mall" shall post the contents of this agreement, the name and representative of the business, the business location address (including the address for consumer complaints), telephone number, fax number, email address, business registration number, online sales business registration number, and the personal information manager on the initial service screen (front) of the "Mall" to make it easily accessible to users. However, the contents of the agreement may be made accessible to users through a connected screen. Before users agree to this agreement, the "Mall" must provide a separate connection screen or pop-up screen to allow users to understand important contents such as withdrawal of subscription, delivery responsibility, and refund conditions specified in the agreement. Within the scope not violating related laws such as the Electronic Commerce Consumer Protection Act, the Act on Regulation of Terms and Conditions, the Electronic Documents and Transactions Basic Act, the Electronic Financial Transactions Act, the Electronic Signatures Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Consumer Basic Act, the "Mall" may amend this agreement. In the event of amending the agreement, the "Mall" shall notify users at least 7 days prior to the effective date, along with the application date and reasons for the amendment, on the initial screen of the "Mall" from 7 days before the application date until the day before the application date. However, if there is a change in the content of the agreement that is disadvantageous to users, the "Mall" shall notify users at least 30 days in advance. In this case, the "Mall" shall clearly compare the content before and after the amendment for easy understanding by users. If the "Mall" amends the agreement, the amended agreement applies only to contracts concluded after the effective date, and the provisions of the previous agreement continue to apply to contracts already concluded. However, if a user who has already entered into a contract wishes to apply the amended agreement, the user must send a request to the "Mall" during the notice period for the amendment specified in paragraph 3, and the amended agreement will apply upon the "Mall's" approval. Matters not specified in this agreement and the interpretation of this agreement shall be governed by the Electronic Commerce Consumer Protection Act, the Act on Regulation of Terms and Conditions, the "Guidelines for Consumer Protection in Electronic Commerce," and other related laws or customs. Article 4 (Provision and Modification of Services) The "Mall" performs the following tasks: Providing information on Goods, etc., and concluding purchase contracts Delivery of Goods, etc. covered by purchase contracts Other tasks specified by the "Mall" In the event of Goods, etc., being sold out or technical specifications being changed, the "Mall" may modify the contents of the Goods, etc., to be provided under future contracts. In this case, the "Mall" shall immediately announce the changed contents of the Goods, etc., and the delivery date, specifying where the current contents of the Goods, etc., are posted. If the "Mall" needs to modify the content of the services agreed upon with the user due to reasons such as Goods, etc., being sold out or changes in technical specifications, the "Mall" shall notify the user immediately to an address where notification is possible. In the event of the previous paragraph, the "Mall" compensates for damages incurred by the user due to the modification. However, this does not apply if the "Mall" proves that there is no intention or negligence. Article 5 (Suspension of Services) The "Mall" may temporarily suspend the provision of services in case of maintenance, replacement, breakdown of computer or information communication facilities, communication interruption, or other reasons related to such facilities. In the event of the temporary suspension of service provision under paragraph 1, the "Mall" compensates for damages incurred by the user or a third party. However, this does not apply if the "Mall" proves that there is no intention or negligence. In the event of being unable to provide services due to reasons such as a change in business category, abandonment of business, or integration between companies, the "Mall" shall notify users in accordance with Article 8 and compensate consumers according to the conditions initially presented by the "Mall." However, if the "Mall" did not announce the compensation criteria, the "Mall" shall pay users in kind or in cash, corresponding to the currency value applicable at the "Mall," such as mileage or accumulated points. Article 6 (Membership Registration) Users apply for membership by entering their information according to the registration form provided by the "Mall" and expressing their agreement to this agreement. The "Mall" registers users who have applied for membership as long as they do not fall under any of the following conditions: If the applicant for membership has previously lost membership status under Article 7, paragraph 3 of this agreement, except for cases where the applicant has obtained approval for re-registration from the "Mall" after three years have passed since losing membership status under Article 7, paragraph 3. If there is false, missing, or incorrect information in the registration details. In cases where registering as a member would significantly hinder the technical operation of the "Mall" according to the judgment of the "Mall." The time of the establishment of the membership registration contract is when the "Mall's" approval reaches the user. If there is any change in the information registered at the time of membership registration, the member must inform the "Mall" of the changes within a reasonable period through the method of modifying member information. Article 7 (Withdrawal of Membership and Loss of Qualification, etc.) A member may request withdrawal from the "Mall" at any time, and the "Mall" shall promptly process the withdrawal. If a member falls under any of the following circumstances, the "Mall" may restrict or suspend the member's qualification: If false information is provided during the registration for membership. If the member fails to pay the obligations, including the price of Goods, etc., incurred in using the "Mall" by the due date. If the member interferes with the use of the "Mall" by others or threatens the electronic commerce order by impersonating information. If the member engages in actions prohibited by laws or this agreement or acts contrary to public order and morals using the "Mall." After restricting or suspending the member's qualification, if the same behavior is repeated two or more times or if the reason is not corrected within 30 days, the "Mall" may terminate the member's qualification. In the event of terminating the member's qualification, the "Mall" cancels the member registration. In this case, the "Mall" notifies the member and provides an opportunity to explain for a period of at least 30 days before canceling the member registration. Article 8 (Notification to Members) When notifying members, the "Mall" may use the electronic mail address agreed upon in advance between the "Mall" and the member. In the case of notifying an unspecified number of members, the "Mall" may substitute individual notice by posting on the "Mall" bulletin board for at least one week. However, for matters significantly affecting the member's transactions, individual notice shall be given. Article 9 (Purchase Application) When a "Mall" user applies for a purchase, the "Mall" must provide the following information in an easily understandable manner: Search and selection of Goods, etc. Input of recipient's name, address, telephone number, email address (or mobile phone number), etc. Confirmation of details related to the cost burden, such as terms and conditions, services with restricted withdrawal rights, delivery fees, installation costs, etc. Agreement to this agreement and confirmation or rejection of the items in item 3, indicated by means such as a mouse click. Purchase application for Goods, etc., and consent to confirmation by the "Mall" or confirmation by the user. Selection of payment method. If the "Mall" needs to provide or outsource the buyer's personal information to a third party when processing a purchase request, it must obtain the buyer's consent at the time of the actual purchase request. The "Mall" cannot obtain comprehensive consent at the time of membership registration. In this case, the "Mall" must specify the personal information items provided, the recipient, the purpose of using the recipient's personal information, and the period of retention and use to the buyer. However, in the case of personal information handling outsourcing under Article 25, paragraph 1 of the Information and Communication Network Act and other relevant laws, it shall be in accordance with those laws. Article 10 (Conclusion of Contract) The "Mall" may refuse to accept a purchase request if it falls under any of the following subparagraphs. However, in the case of entering into a contract with a minor, the "Mall" must notify that the minor or their legal representative can cancel the contract if the consent of the legal representative is not obtained. If there is false, missing, or incorrect information in the application details. If a minor purchases Goods and services prohibited by the Youth Protection Act, such as tobacco and alcohol. If the acceptance of the purchase request significantly hinders the technical operation of the "Mall," as judged by the "Mall." The contract is deemed concluded when the "Mall's" acceptance reaches the user through the confirmation of receipt notification in accordance with Article 12, paragraph 1. The expression of the "Mall's" acceptance must include information on the user's request confirmation, availability of the purchase, and the possibility of modifying or canceling the purchase request. Article 11 (Payment Method) The "Mall" may accept payment for Goods or services purchased through various available methods, including but not limited to: Various account transfers, such as phone banking, internet banking, and mail banking. Various card payments, such as pre-paid cards, debit cards, and credit cards. Online direct deposit. Payment via electronic currency. Payment upon receipt. Payment via points provided by the "Mall." Payment through vouchers contracted with the "Mall" or recognized by the "Mall." Other electronic payment methods. Article 12 (Receipt Confirmation Notice, Change, and Cancellation of Purchase Request) The "Mall" shall send a receipt confirmation notice to the user when there is a purchase request. If there is a discrepancy in the expression of intent or other reasons after receiving the receipt confirmation notice, the user may immediately request a change or cancellation of the purchase request. The "Mall" must promptly process the request according to the user's instructions before delivery. However, if the payment has Article 15 (Withdrawal of Subscription, etc.) Users who have entered into a contract with the "Mall" for the purchase of Goods, etc. may withdraw their subscription within seven days from the date of receiving a written contract containing the details of the contract, as per Article 13, paragraph 2 of the "Act on Consumer Protection in Electronic Commerce, etc." This period starts from the day the user received the Goods, etc., or from the day the supply of Goods, etc., commenced, whichever occurs later. However, if there are specific provisions in the "Act on Consumer Protection in Electronic Commerce, etc.," they shall be followed. Users who have received the Goods, etc. may not return or exchange them in the following cases: If the Goods, etc., are destroyed or damaged due to reasons attributable to the user (except when the packaging is damaged to check the contents of the Goods, etc., for withdrawal). If the value of the Goods, etc., has significantly decreased due to the user's use or partial consumption. If the value of the Goods, etc., has significantly decreased to the extent that resale is difficult due to the passage of time. If the user has damaged the packaging of the original Goods, etc., which can be replicated with Goods, etc., of the same performance. In cases of 2.2 to 2.4, if the "Mall" did not clearly indicate or provide measures to users to easily know the limitation of withdrawal, the user's withdrawal is not restricted. Despite the provisions of paragraphs 1 and 2, if the contents of the Goods, etc., are different from the indicated or advertised contents, or if the contract is not fulfilled as agreed, the user may withdraw the subscription within three months from the date of receiving the Goods, etc., or within 30 days from the date the user could have known about it. Article 16 (Effects of Withdrawal, etc.) If the "Mall" receives returned Goods, etc., from the user, the "Mall" shall refund the payment received for the Goods, etc., within three business days. If the "Mall" delays the refund to the user, the "Mall" shall pay the user delayed interest calculated by multiplying the delay interest rate specified in Article 21-2 of the "Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc." If the user paid for the Goods, etc., using a credit card or electronic currency, the "Mall" shall promptly request the business operator who provided the payment method to suspend or cancel the charge for the Goods, etc. The user shall bear the costs necessary for the return of the received Goods, etc. The "Mall" will not charge a penalty or damages for the user's withdrawal. However, in cases where the Goods, etc., are withdrawn due to differences from the indicated or advertised contents or the contract not being fulfilled, the "Mall" shall bear the return costs. If the user has borne the shipping costs for receiving the Goods, etc., the "Mall" shall clearly indicate who bears the return costs when withdrawing the subscription. Article 17 (Protection of Personal Information) When collecting user's personal information, the "Mall" shall only collect the minimum necessary information required for providing the service. The "Mall" does not collect information necessary for fulfilling the purchase contract at the time of user registration. However, in cases where pre-verification is required before the purchase contract for legal compliance, and specific personal information needs to be collected, it does not apply. When collecting and using the user's personal information, the "Mall" shall notify the user of the purpose and obtain consent. The "Mall" may not use collected personal information for purposes other than the intended use, and if new purposes arise or if information is provided to a third party, the "Mall" shall notify the user of the purpose and obtain consent during the collection or provision stage. However, exceptions apply if there are different provisions in related laws. When obtaining user consent under paragraphs 3 and 4, the "Mall" must clearly specify or notify the user in advance about the identity of the personal information management responsible person, information collection and usage purposes, information provision to third parties (recipient, purpose, and content of the information provided), and other matters specified in Article 22, paragraph 2 of the "Information and Communication Network Utilization Promotion and Information Protection Act." Users may withdraw this consent at any time. Users may request access to and correction of their personal information at any time, and the "Mall" is obliged to take prompt action until the correction of errors is completed if the user requests correction of errors in the information. If a user requests correction of errors, the "Mall" will not use the personal information until the errors are corrected. The "Mall" shall limit the handling of the user's personal information to the minimum necessary and take full responsibility for any damages caused by the loss, theft, leakage, provision to third parties without consent, or alteration of user information, including credit cards and bank accounts. Article 21 (Relationship between Connecting "Mall" and Linked "Mall") When the upper "Mall" and lower "Mall" are connected through methods such as hyperlinks (e.g., including text, images, and multimedia in the target of hyperlinks), the former is referred to as the connecting "Mall" (website), and the latter is referred to as the linked "Mall" (website). If the connecting "Mall" explicitly states, on the initial screen or through a pop-up screen at the time of connection, that it does not guarantee responsibility for transactions conducted with users through the Goods, etc., provided independently by the linked "Mall," it shall not be responsible for such transactions. Article 22 (Ownership of Copyright and Restrictions on Use) Copyright and other intellectual property rights for works created by the "Mall" belong to the "Mall." Users may not replicate, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes information obtained through using the "Mall" that is subject to intellectual property rights belonging to the "Mall" without prior approval. If the "Mall" uses copyrighted material belonging to users pursuant to an agreement, it must notify the user concerned. Article 23 (Dispute Resolution) The "Mall" establishes and operates a dispute resolution organization to reflect legitimate opinions or complaints raised by users and compensate for damages. The "Mall" will prioritize the processing of complaints and opinions submitted by users. However, if prompt resolution is difficult, the "Mall" will immediately inform the user of the reasons and the schedule for resolution. In the case of an electronic commerce dispute between the "Mall" and the user, and if there is a user's application for relief of damages, it may be subject to mediation by dispute resolution institutions commissioned by the Fair Trade Commission or the mayor/governor of a municipality. Article 24 (Jurisdiction and Governing Law) Lawsuits regarding electronic commerce disputes between the "Mall" and users shall be subject to the exclusive jurisdiction of the local court having jurisdiction over the user's address at the time of filing. However, if the user's address or residence is unclear at the time of filing or in the case of foreign residents, it shall be filed with the court having jurisdiction under the Civil Procedure Act. law shall apply to electronic commerce lawsuits filed between the "Mall" and users.